Meet the awesome team behind Onward. We’re bridging the gap between the world’s oldest and largest industry and a future where technology can be used to solve our hardest problems.
____Latest Posts____
From Our Blog
A Box Truck Love Story
The final mile box truck industry is exactly like Facebook prior to the key data point of “relationship status."
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Revolutionizing Rural Delivery: Onward Brings White Glove Service to Underserved Areas
Learn how Onward is supporting White Glove deliveries in hard-to-reach markets!
READ MOREMore Posts
Why did the supply chain break? Onward’s CEO explains it so a child can understand.
This Denver startup raised $4.7M to optimize the furniture delivery process
SEE MORE____Competitive Advantages____
Giving Your Company 3 Competitive Advantages
Offload Challenging Deliveries
Deliveries that are outside 30 miles are inefficient and will cost your teams a lot more to complete. Leverage Onward’s network of carriers already heading in that direction to reduce your costs
Environmental Impact
Allow Onward to smart-match your far away orders onto the perfect truck that’s already going there. You save money, your customers receive their orders faster, and the planet sees fewer trucks on the road.
Rural Deliveries
Send single orders outside your normal delivery radius by posting them in the Onward Marketplace. No matter the location, our software will help put your orders onto trucks we already have going that direction, allowing your teams to complete more local deliveries.
Manage Fluctuating Demand
Whether you need 1 order delivered or 100, Onwards network can support your needs. Run a consistent operation staff and let Onward help when volume peaks occur.
Instant Access to Qualified Delivery Teams
The Onward Marketplace gives you instant access to professional white glove delivery teams. Regardless of your volume needs, for any length of time, Onward can perfectly match the supply of your delivery teams with your order demands.
Tracking and Communication
Via the Onward Mobile App, delivery management is tracked digitally and all data flows back to Onward. This includes POD completion in real time with pictures and e-signatures, and live tracking for your customers.
Open New Markets with Low Risk
First year sales are unpredictable! Now you can do so without having to staff a new delivery department with trucks and teams, as Onward can handle your entire logistics program for you by warehousing and operating in any area of your choice.
High Touch Support for Order Complexity
Onward provides high-touch customer service and end-to-end management on every single order, to ensure you’re delivering the brand experience your customers expect.
Maximizing Your Truck's Capacity
During this slow season, tap into Onward’s marketplace to find orders to fill your trucks.
Powerful Routing Tools to Identify Capacity
Onward makes routing tools available within our platform to optimize your experience within the marketplace and identify available orders to fill up your truck. Our unique matching algorithm presents orders that fit into your existing routes to increase your daily revenue.
Real-Time Communication
When using the platform to optimize your own fleet, leverage tools like SMS scheduling, SMS timeframe communication, and real time tracking. Surveys following deliveries can also be sent from the platform.
KPI Reporting and Insights
By using the Onward system, you will receive automated reports on the metrics that tell the story of your delivery department performance. With things like customer reviews, on-time performance, and incident reporting, stay ahead of the curve with your operation and fix any problems in real time.
